Privacy policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from www.lumenuv.com (the ‘Site’).
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information from your device, including information about your web browser, your IP address, your time zone and certain cookies placed on your device. In addition, as you browse the site, we collect information about the individual web pages or products you visit, the websites or search terms that brought you to the site, and information about how you interact with the site. This automatically collected information is called ‘Device Information’.
We collect Device Information using the following technologies:
COOKIE FILES
Below is a list of the cookies we use. We have listed them here so that you can decide whether to allow them.
session_id, a unique session identifier, which allows Shopify to store information about the user's session (referrer, referring page, etc.).
shopify_visit, does not store any data, persists for 30 minutes after the last visit. Used by our website provider's internal statistical tracking system to record the number of visits.
shopify_uniq, no data stored, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to the shop per unique customer.
cart, unique identifier, stored for 2 weeks, stores shopping basket information.
_secure_session_id, unique identifier for a session.
storefront_digest, unique identifier, undefined if the shop has a password, used to determine whether the current visitor has access.
- Log files’ monitor activity on the site and collect data such as IP address, type of browser used, Internet service provider, referring and exit pages and time-stamp data (date and time).
- Web beacons", “tags” and “pixels” are electronic files that record information about the way you browse the site.
[INSERT A DESCRIPTION OF THE OTHER TYPES OF TRACKING TECHNOLOGIES USED BY THE USER.
In addition, when you make or attempt to make a purchase on the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER ACCEPTABLE PAYMENT METHODS, IF ANY]]), e-mail address and telephone number. This automatically collected information is referred to as ‘order information’.
[[INSERT ANY OTHER INFORMATION COLLECTED BY YOU, IF APPLICABLE: OFFLINE DATA, DATA/LISTS PURCHASED FOR MARKETING PURPOSES]].
When we use the term ‘Personal Information’ in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
In general, we use the order information we collect to process the orders you place on the Site (including processing payment information, arranging shipment of your order and providing invoices and/or order confirmations). In addition, we use this order information to:
communicate with you
assess potential fraud or risk; and
where it suits your preferences, to provide you with information or advertising about our products or services.
[[INSERT OTHER USES FOR WHICH ORDER INFORMATION IS USED]].
We use the device information (in particular, your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact with the site and to measure the success of our advertising and marketing campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING AND RETARGETING]].
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online shop - for more information about Shopify's use of your personal data, please visit https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the website - for more information on how Google uses your personal data, please visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal data to comply with applicable laws and regulations, in response to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
[[INCLUDE THE FOLLOWING PARAGRAPH IF YOU USE REMINDER MARKETING OR TARGETED ADVERTISING]].
BEHAVIOURAL ADVERTISING
As noted above, we use your personal information to provide you with targeted advertising or marketing messages that may be of interest to you. For more information on how targeted advertising works, please visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can refuse targeted advertising here:
[[
INCLUDE DEACTIVATION LINKS FOR THE SERVICES USED.
SOME POPULAR LINKS :
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
]]
You can also unsubscribe from some of these services by visiting the Digital Advertising Alliance's deactivation portal at the following address: https://optout.aboutads.info/?c=3&lang=fr.
DO NOT SUBSCRIBE
Please note that we do not change our data collection practices or the use of the site when we detect a ‘Do Not Track’ signal in your browser.
[PLEASE INCLUDE THE FOLLOWING PARAGRAPH IF YOU ARE LOCATED IN EUROPE OR IF YOUR SHOP HAS CUSTOMERS IN EUROPE]].
USER RIGHTS
If you are a European resident, you have the right to access the personal data we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
In addition, if you are a European resident, please note that we process your data in order to fulfil our contractual obligations to you (for example, if you place an order on the site) or to pursue our legitimate business interests listed above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.
DATA STORAGE
Once you have placed an order on the site, we will keep your order information on file unless you ask us to delete it.
[[INSERT NEXT PARAGRAPH IF A MINIMUM AGE IS REQUIRED]].
MINORS
The website is not intended for use by persons under [[INSERT AGE]].
CHANGES
We may amend this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
CONTACT US
To find out more about our privacy practices, if you have any questions or if you wish to make a complaint, please contact us by e-mail at info@lumenuv.com or by post at the following address
123 Rue de Rivoli
75001 Paris
France